Privacy Policy

1. Information We Collect

When you use NexALO, we collect information necessary to provide our services:

• Account Information: Name, email address, phone number when you create an account.
• Payment Information: Processed securely through Stripe. We do not store credit card numbers.
• Usage Data: Data consumption, connection logs, and device information for service delivery.
• Communication: Support tickets, chat messages, and emails you send us.

2. How We Use Your Information

• Providing and maintaining our eSIM and SIM services
• Processing orders and managing subscriptions
• Sending important service notifications
• Improving our platform and user experience
• Preventing fraud and ensuring security

3. Data Sharing

We do not sell your personal information. We share data only with:

• Telecom partners necessary for service delivery
• Payment processors (Stripe) for transaction handling
• Law enforcement when required by law

4. Data Security

We implement industry-standard security measures including encryption, secure data centers, and regular security audits.

5. Your Rights

You have the right to access, update, or delete your personal data. Contact [email protected] to exercise your rights.

6. Cookies

We use essential cookies for authentication and optional analytics cookies to improve our services. You can manage cookie preferences in your browser settings.

Last updated: February 2026